Nothing But The Best Sep 02, 2016

I have 2 of the 30,000 btu units and one 75,000 btu unit. I couldn't be happier with their performance and reliability. I went with these over the competition because of the compact design and the quality that they are built with. The Reznor brand may cost more but I have dealt with other heaters that have failed and caused pipes in the garage to freeze. Now I can leave for days at a time without thinking twice about what's going on back at home in sub zero temps.

Nice Panel Radiator Oct 21, 2016

I just wish it was more simple to figure out which connectors were needed. The description should be simpler. All I wanted was 1/2" copper connections but somehow the unit showed up with PEX connections. Overall good radiator though.

Excellent Equipment Poor Documentation Jul 14, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Emergency Replacement Apr 15, 2016

Away from home for the winter. Family checking our home found the problem, needed a new boiler. I was in another state, went online (this boiler was recommended by the professional), able to work well on your web site. Called a few times with questions, very helpful. Shipped out immediately. Boiler installed without any problems. I returned home a few weeks later to a warm home new boiler, and every thing working well.

Rhfe-1004fta-w-p Dec 21, 2016

Rinnai EnergySaver ES38W Gas Fired Direct Vent Wall Furnace, LP, White - 36,500 BTU, 7-State Modulating gas valve, modulating blower, programmable thermostat, self diagnostic. Unbelievable difference in this like day and night highly recommend to anyone.