Purchased 36k Btu Quad Units May 18, 2016

10/21/14 - I purchased the 36000 BTU quad zone with 1-18K BTU , 1- 9K i-see BTU & 2 - 6K BTU indoor units, the salesperson - Kevin K. was excellent, he answered all my questions and went above & beyond to make sure my price compared to other sites were matched. He was so great that anytime I called ecomfort.com, I only asked for him and placed my order with him over the phone. I also sent Family & Friends to deal with him only... I did my research before contacting ecomfort, I... more

Homeowner Aug 15, 2016

eComfort is very a professional company. They answered all questions quickly and thoroughly. The product was delivered incredibly fast. The quality of the product is exceptional. It is solid, streamlined, very well crafted and very easy to install. It was used to replace a standard baseboard unit at the end of a run in a room that was consistently 10-20 degrees colder than the rest of the house in the winter. When the system was tested after install, the difference was immediately... more

Mitsubishi - 24k Btu 20.5 Seer Sep 26, 2016

Thanks for the opportunity to share my experience. I'm still involved with the installation that I am doing myself. Most is pretty straight forward but this is my 1st so I'm taking the time to learn. I was pleased with the delivery and all arrived undamaged except for the two part exterior chase. It was not wrapped in anything and appeared very dirty and scratched. It appeared to me an afterthought during loading and was left to bounce around the Bobtail truck floor and probably tossed... more

Great Product Nov 10, 2016

I have extensive building trade skills so installing the AC unit was quite simple for me to tackle myself. I had to have a branch 220v electrical panel added to service the unit. The only problem I had was finding a HVAC contractor to test the unit for leaks prior to firing it up. Since most licensed HVAC contractors don't want to touch so small a job or they don't want the liability of signing off on the leak test if they did not install the unit themselves. I can understand that, but... more

Nothing But The Best Oct 20, 2016

I have 2 of the 30,000 btu units and one 75,000 btu unit. I couldn't be happier with their performance and reliability. I went with these over the competition because of the compact design and the quality that they are built with. The Reznor brand may cost more but I have dealt with other heaters that have failed and caused pipes in the garage to freeze. Now I can leave for days at a time without thinking twice about what's going on back at home in sub zero temps.