Excellent Equipment Poor Documentation Jul 14, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Kerdi Shower Kit Oct 21, 2016

I have used these before on a 2nd floor. Really was looking for something to put tile on rather than a mortar base. These are great, east to cut, easy to put down fabric and then tile using unmodified thinset. It's been several years and still looks good, water drains well.

Easy Installation Jul 21, 2016

As a residential service company we take pride in our work and choice of equipment we use. The name Weil McLain has been spelling quality for years before I thought of being a plumber. Just follow the installation instructions and you have heat. My technicians make your boilers look like a piece of artwork.

Excellent Service Jun 01, 2016

At this point I cannot review performance as we have not yet used the heated floor. I will say that I am impressed with the cost of this product from eComfort. We surveyed several options for purchasing the DitraHeat and eComfort was significantly less than the other options. I was concerned about delivery time and made a call to customer service with my inquiry. They were very helpful and promised a return call the next day to advise on the shipping status of my order. That call was made... more

Member Oct 26, 2016

Great product at good price. Took longer to get here than I thought it would. I would order again. Very good deal.