Excellent Equipment Poor Documentation Apr 20, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Reznor Udap-300 Power Vented Gas Fired Unit Heater - Ng - 316 Stainless Steel Heat Exchanger - 300,000 Btu Review Sep 03, 2016

I have owned this same 400k btu unit for 8 years and it is the best purchase that I have ever made. It is used in a commercial setting and has never had a problem or service call. Reznor quality is second to none and definitely worth the extra cost.

Air Conditioner Feb 16, 2016

Was trying to purchase unit from other online store it wasnt working out, tried the following day there pop up ecomfort it was smooth easy process and I don't have to suffer in the heat anymore

Excellent Experience Oct 27, 2016

I placed the order with a knowledgeable sales rep who took the order on the phone. I gave the order, it shipped two days later, and it was received four days later. It was shipped in the best possible way. The unit was on its on skid and the whole assembly on a secondary skid all wrapped in plastic. One the top was banded a "cone" which prevented the unit from stacking. It was delivered by R & L delivery truck with a lift gate, and it was received without a dent or mark of... more

Easy To Install Dec 15, 2016

It ran quietly.