Great Unit Oct 12, 2016

Indoor Unit: Runs great. Easy to install. Almost silent at low speed and no louder than a 16" desk fan at high speed. Instructions are sparse but a DIY guy can figure them out with a little help from YouTube as well. Definitely get the outdoor cover track to make the installation look great. Easily keeps my 14x18x9 living room (east and south exposure) plus 12x12x9 kitchen plus 10x10x9 dining room cool on a 90 degree day with large window exposures on all walls. Outdoor Unit:more

So Far So Good Jun 02, 2016

Your illustrations for installation should be better. For example the rerouting of the condensation lines was not illustrated well. We figured it out but it took extra time. ....time is...? EVERYTHING!

Nothing But The Best Sep 16, 2016

I have 2 of the 30,000 btu units and one 75,000 btu unit. I couldn't be happier with their performance and reliability. I went with these over the competition because of the compact design and the quality that they are built with. The Reznor brand may cost more but I have dealt with other heaters that have failed and caused pipes in the garage to freeze. Now I can leave for days at a time without thinking twice about what's going on back at home in sub zero temps.

Not Great Sep 08, 2016

Not great... wish I kept my 40 year old one... it worked a hell of a lot better.

Wireless Thermostat Nov 19, 2016

After finally receiving the the correct wireless kit, the wireless adapter and the thermostat functioned as intended. They are a perfect match for my Goodman furnace and thus far both are providing excellent service. The thermostat is very user friendly.