Can't Wait To See My First Electric Bill After Installing Feb 16, 2016

I installed the 50 gal version of this unit last Thursday and have an energy bridge from my electric company that lets me track my real time electric usage. My 13 year old electric water heater was way past its 6 year warranty so I decided to swap it out to this and couldn't be happier. After 3 back to back showers this unit did not even engage the electric elements to reheat the tank, so I doubt I will ever need to moving forward. I used to use 5.5 kwh to heat water, probably 8kwh/day now I... more

Excellent Equipment Poor Documentation Apr 20, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Gm Sep 14, 2016

Every thing was fine except it took a lot longer to recieve than I was told it would

Find An Installer First! May 10, 2016

I have nothing but good things to say about eComfort, their service, and support. Also the unit I ordered works perfectly. It has been installed for a month and has surpassed my expectations for its ability to cool my space and for being quiet. If you are worried about noise, this is the unit for you. its a whisper. Literally. My only warning is: unless you have the HVAC tools and experience to complete the line set installation, leak test, and vacuum, find an installer willing to do the... more

No Problems Nov 14, 2016

Ecomfort was Johnny on the spot, no problems and will buy from them again. They beat the local distributor prices and a pleasure to work with. Thanks.