Slow And Poor Customer Service. Jul 18, 2016

I placed my order on ecomfort.com based on the understanding that the units ordered would ship 2-5 business days (that's the info I was given at the time I made the purchase). I waited for almost 3 weeks but nothing arrived. When I called customer service, I was met with an indifferent and rude manager who informed that the items were on back order and that I had to wait longer. This was not an option for me since I was really in an urgent need of the units. I then decided to escalate the... more

Homeowner Aug 28, 2016

Product received. Customer service was top cabin!

Nice Panel Radiator Sep 23, 2016

I just wish it was more simple to figure out which connectors were needed. The description should be simpler. All I wanted was 1/2" copper connections but somehow the unit showed up with PEX connections. Overall good radiator though.

It Does Not Work Jun 01, 2016

Installed the unit, turned the power on, getting flashing on/off light. Remote cannot find out the problem.

My Reznor Udap-400 Aug 17, 2016

Very good unit, working very good. Thanks eComfort.