Excellent Equipment Poor Documentation Aug 13, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Nice Panel Radiator Jul 19, 2016

I just wish it was more simple to figure out which connectors were needed. The description should be simpler. All I wanted was 1/2" copper connections but somehow the unit showed up with PEX connections. Overall good radiator though.

Great Panel Radiator Oct 21, 2016

I have installed 2 of those for the living room and they are great! Running a boiler at 140 and inside is 75 - 77F.

Working Great! Oct 04, 2016

Bought this mini split for a sun room that was an addition to a Town Home. Installed it myself and had A/C company pressure test and vacuum it. Absolutely quiet and keeps the room at 77 degrees, where before it was over 100 on a sunny day. Could not be happier with the system.

Easy As Pie Oct 03, 2016

I elected to install the unit myself. I have decent construction skills and did a lot of reading before hand. The unit came complete and had good directions. I had power to my pool pump near where I planned to install the condenser and did have to go one size larger on the wire to support both units but that was not a problem. The wall unit was easy to install and I used a hammer drill to cut out the 3" hole through my masonry wall. Trim kit worked nicely sealing the hole. I did... more