Thermostat Nov 05, 2016

The thermostat is fine. When I ordered it, they sent the horizontal version by mistake, but as soon as I let them know they sent the proper vertical one asap. Thanks!

Needed One Very Cool Room Sep 27, 2016

My wife likes the house at 77 Deg. and my son likes 70 Deg. in his room so I decided to purchase a Mitsubishi 9000 BTU mini split. The unit arrived as promised and was well packed. The long cable duct was missing, but was then shipped immediately without charge. The unit was easy to install per the included instructions. The big problem was to find an AC technician to commission the system. If they don't sell and install the unit, they want no part of it. Now the system is running and... more

It Is Not Installed Friendly To The Tech Sep 30, 2016

tech had lot of troubles and there were no instruction given and the part was missing that goes in the furnace metal peace is misssing in the package

Installed Flawlessly Dec 15, 2016

I couldn't be happier with this unit, main house and 3 bedrooms are cool and quiet.

The Product Is Fine, But... Jul 10, 2016

This is a four to five star item, or should be. However, the independent carrier used by eComfort is such a pain to deal with, I have to give it three stars to register my complaints. Despite what the email from eComfort said, the driver worked very hard to get us to accept the product without inspection, and indicated once it was off his truck it was not going back on no matter what damage we might find. He falsely claimed that because it was "over 100 pounds" he could not help... more