Slow And Poor Customer Service. Jul 18, 2016

I placed my order on ecomfort.com based on the understanding that the units ordered would ship 2-5 business days (that's the info I was given at the time I made the purchase). I waited for almost 3 weeks but nothing arrived. When I called customer service, I was met with an indifferent and rude manager who informed that the items were on back order and that I had to wait longer. This was not an option for me since I was really in an urgent need of the units. I then decided to escalate the... more

Would Tell A Freind Sep 24, 2016

Unit arrived as stated and well packaged. Instructions were easy to follow and correct. Did the installation myself with only some help to mount unit. Well pleased with results.

Great Service - People Very Helpful Apr 20, 2016

Product worked well, service.

Thank You. Aug 16, 2016

Unfortunately, it took too long to receive my furnace. I guess I didn't understand the delivery/shipment process. However, the furnace is working well and I am thankful for that.

Happy - This Purchase Apr 20, 2016

the system works great in my small beach house - less than 2000 SQ ft. also removes a good bit of moisture leaving the air very comfortable - I would purchase again.