Excellent Experience May 17, 2016

I placed the order with a knowledgeable sales rep who took the order on the phone. I gave the order, it shipped two days later, and it was received four days later. It was shipped in the best possible way. The unit was on its on skid and the whole assembly on a secondary skid all wrapped in plastic. One the top was banded a "cone" which prevented the unit from stacking. It was delivered by R & L delivery truck with a lift gate, and it was received without a dent or mark of... more

Quiet Nov 10, 2016

Replaced a 1993 model Goodman that only started giving problems as of late.

Nothing But The Best Sep 25, 2016

I have 2 of the 30,000 btu units and one 75,000 btu unit. I couldn't be happier with their performance and reliability. I went with these over the competition because of the compact design and the quality that they are built with. The Reznor brand may cost more but I have dealt with other heaters that have failed and caused pipes in the garage to freeze. Now I can leave for days at a time without thinking twice about what's going on back at home in sub zero temps.

Not Great Nov 07, 2016

Not great... wish I kept my 40 year old one... it worked a hell of a lot better.

So Far So Good, Really Increased My Hot Water Capacity. Nov 24, 2016

Product is great but the supplied connector to the output was smaller than should have been.